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The digital industry continues to evolve at a fast pace. At DigitalVIDA, we have the talent and experience necessary to help you build teams that will thrive in this dynamic environment. We place contract and permanent specialists into the major agencies and publishing houses in London and across Europe. Unlike many agencies, we spend the time to understand our clients' culture and environment.

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Senior Product Manager
Location
Marylebone
Sector
Global Healthcare
Contract
Permanent - £70k-£80k + benefits

Role Purpose

This is a fantastic opportunity to lead the end-to-end product development process.

You will lead the delivery of high-quality digital healthcare services to meet patient needs working with multidisciplinary teams. 

You will manage and prioritise the backlogs and roadmap and be a champion for patient needs.

You will understand the importance of a first-class user experience between patients and the business and be the driving force behind service provision

You will have a strong working knowledge of agile practices and the Product Lifecycle. 

Accountabilities

  • Support the Product Team in delivering the Product Strategy, achieved through owning agreed product work streams and ensuring alignment to overall company strategy 
    • Identifies and solves product problems that meet the needs of our patients
    • Focuses on delivering product quality and generating the highest value return for the business
    • Balances competing priorities of new feature development, maintenance and overall service stability using empirical evidence where available 
  • Responsible for generating market and competitive insight, including identification of partner opportunities
    • Stays informed about evolving market, customer and patient needs 
  • Responsible for product roadmap maintenance and visibility
    • Facilitates prioritisation discussions, scorecard evaluations etc.
    • Maintains product documentation for Product Team 
  • Responsible for defining the product scope during the Discovery stage of product development 
    • Works with other teams and stakeholders to generate features and stories 
    • Works with UX where appropriate to ensure all products comply with defined user patterns and style guide 
  • Owns and populates the detail of product roadmap following the Discovery phase 
    • Write feature and stories, acceptance criteria 
      • Generates stories in collaboration their feature team and stakeholders 
      • Feeds stories into the feature team backlog and works with them to regularly prioritise the backlog 
      • Updates user stories as required based on new information that might surface during the development process 
    • PM should have strong domain knowledge to feed into stories 
    • Each user story should have clear acceptance criteria for the main paths through the feature 
  • Defines the success measures and KPIs for each new service or feature
    • Measures the performance of the service or feature once live and feeds insight back into the product prioritisation assessment process
  • Manages the trade-offs and balancing of priorities required throughout the delivery process
    • Issues include time, scope, quality, technical etc.
    • Uses skill and judgement to ensure the best possible outcome
  • Writes any business documentation required for external parties
    • Overviews, usage guides, FAQs etc
    • Audience could be internal product managers, NHS, white label partners etc.

Experience and Qualifications

  • Min 4-5 years’ experience in a product development environment 
  • Ability to engage with internal and external stakeholders (at all levels) 
  • Understanding of product development best practices and agile methodologies 
  • Experience in ecommerce or commercial software development sectors
  • Understanding of product estimation processes and how to value of software features
  • Understanding and ideally experience of managing product backlogs 
  • Understand full lifecycle of omni-channel products 
  • Good knowledge of technology and comfortable working with Agile development teams
  • Exposure to healthcare digital products would be beneficial· 
  • Experience of working within healthcare or similar environment would be beneficial
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